Terms & Conditions

Welcome to Tikuri Collection

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or purchasing our products.

General Information

Tikuri Collection is an online store offering high-quality hair care products, including custom oils and curated formulations. These terms apply to all visitors, customers, and users of our website.

Product Information

We strive to provide accurate descriptions of our products. However, minor variations in product appearance may occur due to the use of natural ingredients. Custom oils are crafted to order and are personalized to the details provided by the customer.

Shipping and Delivery

Shipping times may vary based on your location and carrier. At this time, we do not offer international shipping. Tikuri Collection is not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.

Return Policy

We do not accept returns. If you have any issues or concerns about your purchase, please contact us through our submission form on the website. We are happy to assist you in resolving the matter.

Payment and Billing

All payments must be made at the time of purchase through the payment methods provided on our website. Customers are responsible for providing accurate billing and shipping information.

Custom Products

Custom oils are made-to-order and formulated specifically based on each customer's individual hair goals, needs, and concerns. Because every blend is uniquely crafted for the customer, all custom oil orders are non-refundable. We encourage customers to review their selections carefully before completing their order.

Intellectual Property

All content on the Tikuri Collection website, including text, images, and branding, is the intellectual property of Tikuri Collection. Unauthorized use, reproduction, or distribution is prohibited.

User Submissions

By submitting content — such as Hair Stories — you grant Tikuri Collection permission to use, share, or publish your submission. Submissions must not include inappropriate or offensive material.

Your personal information is handled in accordance with our Privacy Policy. We prioritize the security and confidentiality of your data.

Changes to Terms

Tikuri Collection reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting.

For questions, concerns, or support, please contact us through our submission form on the website.