Refund Policy

Effective Date: 02/23/2025

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At Tikuri Collection, we take pride in our products and strive to ensure your satisfaction. Please read our refund policy carefully for details on returns, refunds, and exchanges.

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Returns

• Due to the nature of our products, we do not accept returns on any items.

• Custom oils are personalized and therefore non-refundable.

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Refunds

• Refunds are not available for purchased items.

• However, if you experience any issues with your order, we encourage you to contact us through our submission form on the website. We are committed to resolving any concerns you may have.

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Damaged or Defective Products

• If your product arrives damaged or defective, please contact us within 7 days of receiving your order.

• Include your order number, a description of the issue, and photos of the damaged or defective item. We will work with you to find a resolution.

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Exchanges

• At this time, we do not offer exchanges for any products.

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Contact Us

If you have any questions or concerns about your order, please reach out to us through our submission form on the website. We’re here to help!